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What information can Nexl access?
What information can Nexl access?

An overview of the data Nexl can (and can't) see.

Gillian Hood avatar
Written by Gillian Hood
Updated over a week ago

Nexl's products and services are transforming the way law firms grow, but the backbone of our success is providing a safe and trustworthy place for relationship and contact data. Protecting your and your clients’ data is at the core of everything we do, from how we build our products to how we serve our clients. This security-centric approach is one of the many ways we've distinguished Nexl as truly purpose-built for law firms, allowing us to help thousands of lawyers around the globe to better manage their relationships.

The core value Nexl provides is to deliver automated systems to track relationship information to save valuable time for you and your lawyers. We achieve this by integrating with your email system, which then informs Nexl of sent and received emails and calendar events. We then use advanced data enrichment to map your firm's relationships and add additional information about your contacts, such as job title, industry, location, and more.

Information Nexl collects

Once Nexl is connected to your email server, it begins to collect a specific subset of data from your emails and calendar meetings. This data subset is called Header Information. Header Information is exactly what it sounds like—the information contained in the header of an email or calendar event.

For emails, Header Information includes the To, From, and Cc fields, as well as the date and time the email was sent. For calendar events, Header Information includes the attendees, as well as the date and time of the event.

Information Nexl does NOT collect

Typically, the subject of an email or the title of a calendar event would also be considered Header Information. However, Nexl does not capture email subjects or event titles, as a precaution against exposing privileged or confidential information.

Nexl does not access the body content of any email or event description—again, to ensure that privileged or confidential information remains protected. For the same reason, Nexl also does not scrape signatures, because doing so would require access to the email body.

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