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How to change a user's role
How to change a user's role

Change user roles from Individual to Admin, or vice versa

Gillian Hood avatar
Written by Gillian Hood
Updated over 2 years ago

There are two types of user roles on Nexl: Admin users, and individual users. (For more information on the difference between Admin users and individual users, check out this article.)

Although the Nexl team helps set up user roles during your implementation, there may be situations where you want to change a user's role—like setting the appropriate access for new employees, or upgrading someone from individual to Admin.

Nexl Admin users can freely change user roles for anyone in your organization with just a few clicks—just follow the steps below!


1. Click the Admin menu at the top of your screen.

Click the Admin menu at the top of your screen.


2. Select User Management from the dropdown menu.

Select User Management from the dropdown menu.


3. Find the user whose role you want to change. Click the 'Show' button next to their name.

Find the user whose role you want to change. Click the 'Show' button next to their name.


4. Click the 'Edit' button.

Click the 'Edit' button.


5. Select the role you'd like the user to have.

Select the role you'd like the user to have.


6. Click the 'Save' button.

Click the 'Save' button.
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