📝 Overview: What’s New?
Nexl now supports automated notifications triggered by form submissions. This feature allows you to keep stakeholders instantly informed when specific forms are submitted within a workspace.
⚙️ How to Enable Notification Workflows
Open Your Form:
Navigate to the form within your workspace.
Go to Settings:
In the form settings, you’ll find an option to configure Workflows.
Add a “Form Submission” Workflow:
Choose the workflow type for Send Notifications.
Select Recipients:
You can select any Nexl users as recipients.
Multiple users can be added.
Notifications are only sent to users with Nexl accounts.
📩 What the Notification Includes
Email Content:
Full details of the form submission.
A link to the associated workspace or list.
Clicking the link takes users directly to the list (access-permitting).
In-App and Push Notifications:
A short message like “You have received a new notification. Click here to view.”
Does not include full content—just a prompt to check the email.
🧠 Advanced Options
✅ Conditional Notifications
You can add conditions to the workflow:
Example: Send a notification only if “RSVP = Yes”.
This adds flexibility for tailored alerts.
📱 Channels Supported
Channel | What You Get |
Full content + link to workspace/list | |
Web Push | Prompt + link |
In-App | Prompt + link |
Mobile Push | Prompt + link |
🚧 Important Caveats
Only Nexl Users Supported:
You cannot notify external users or unverified emails.
Example workaround: Use a shared mailbox in Outlook + forwarding rules.
Access Permissions Apply:
Users must have access to the list to view the linked workspace.
Email still contains the full form content, regardless of access.
MagicBell Opt-in for New Users:
New users may have notifications disabled by default in Nexl.
Users must manually enable notifications to receive them.
Cloned forms will automatically inherit the send notifications form workflow
When forms are cloned, send notifications form workflow will automatically be cloned as well
🛠️ Troubleshooting Tips
Not Receiving Notifications? Check:
Is the user a Nexl user?
Are they selected in the workflow?
Is notifications for the channel disabled for the user?
Email Not Arriving? Confirm:
Inbox filters or spam settings.
Shared mailbox forwarding rules if using a workaround.
If the notification is opened in-app or web-app or mobile app, the email notification will not be sent