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How to update your contacts details

Jenn Gopez avatar
Written by Jenn Gopez
Updated yesterday

Method 1: Update from the Contact Profile

  1. Go to the contact's profile in Nexl.

  2. Click the three dots (•••) in the top-right corner of the contact card OR "EDIT DETAILS".

  3. Select “Edit Contact.”

  4. In the Company tab, click “Update Current Company.”

  5. Enter the new work email address.

  6. (Optional but recommended): Archive the old contact record to avoid duplicate search results.

  7. Click “Save”.

  8. The contact's current company and email will now reflect the updated information.

Method 2: Adding or updating a contact from the Company Page

  1. Go to the Company record in Nexl.

  2. Click on the “Contacts” ribbon/tab.

  3. Select “Add Contact.”

  4. You can either add the email OR the LinkedIn profile (just to note that enrichment may take slightly longer when adding the LinkedIn URL option).
    Note: If you don't know the LinkedIn URL, enter a placeholder LinkedIn URL. This preserves the contact within Nexl while allowing you to update the company information. Update the real LinkedIn URL and email once obtained.

  5. Nexl will attempt to enrich the contact details automatically.

  6. Once the new contact has populated: Click “Edit Details.”, Add the correct work email (if not already present) and Click “Save.”

Tip:

  • Archiving old records helps keep your contact database clean and avoids confusion during searches.

  • Company Creation: If the company doesn't already exist, you must create it before selecting it in the dropdown menu.

  • Manually link the new contact record to the previous record if needed (whether it is archived or not).

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