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How to use Form Expiry Workflow in Nexl

Learn how you can expire a form in Nexl

Habib Ullah avatar
Written by Habib Ullah
Updated over a week ago

The form expiry feature allows users to automatically make a form inaccessible after a set date and time. Once expired, the form will show a message indicating it's no longer available.


Key Use Cases

  • Event Forms: Set an expiry date to automatically close submissions after the event is over.

  • Marketing Preference Forms: If you've updated your preferences and worry users might still use the old form link, expire the old form and redirect users to the new one via a link in the expiry message.

  • Campaign Deadlines: Close off submissions once the campaign ends without manual intervention.


How It Works

  1. Under Form Settings, Enable and set an Expiry Date:
    Choose a date and time—note that expiry is rounded to the next 5-minute block. So if the current time is 6:13, the soonest you can expire the form will be 6:15

  2. Form Behavior Post-Expiry:

    • When someone opens the expired form, it will display the Expiry Page Header and Description message. These can be edited under Form Expiry setting.

    • You can include a redirect link (e.g., to a newer form) in the expiry message.

  3. Unpublishing & Publishing:

    • After setting the expiry or disabling expiry or changing expiry time, changes are saved in Unpublished Changes.

    • You must publish the form for the expiry to take effect again.

  4. Disabling Expiry:

    • You can disable the expiry at any time.

    • Simply uncheck the expiry setting and republish the form.


Expiry vs. Waitlist Logic

If you have both Waitlist and Expiry enabled:

  • Expiry will take precedence.

  • If your intent is to use a waitlist after the event or deadline, disable expiry to ensure the waitlist functions correctly.

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